Sample Letter to the Bank for Failure Transaction on UPI

If your UPI transaction has failed then you must inform about the same to your bank by writing a Letter to the Bank for Failure Transaction on UPI. This is a simple application for failed UPI transaction which must include details about the failed transaction.

In order to help you create your own letter, we have come up with a Sample Letter to Bank for Failed Online Transactions which you can customize and use as per your convenience. We have also included the list of tips which must also be kept in mind while framing one such letter.

Tips to write Letter to Bank Manager for Refund of Money When Payment Fails

Here are some important guidelines to follow while drafting a formal letter to the bank manager for refund of money when your UPI transaction has failed.

  1. Make sure that you include all the details about the transaction which include the date of the transaction, the amount etc.
  2. Also inform about the amount that has been debited from your account.
  3. Don’t miss on including the account details.
  4. Keep the tone of the letter formal.
  5. Keep the letter short and precise.

Format for Letter to Bank for Failed UPI Transaction


Sumit Agarwal

54, Richmond Villas


Date: April 15th, 2023


The Manager

Unique Banks


Sub: Regarding refund of failed UPI transaction

Respected Sir/ Madam,

I, Sumit Agarwal, am writing this letter to bring to your notice that one of my UPI transactions of amount Rs. 4520, dated April 1st, 2023 got failed.

I would also like to mention that the said amount was debited from my savings account bearing account number 65983265. The UPI transaction ID for the same was ANCDH12345 and the payment was made in the name of M/s New Era Schools.

Post the payment I had received an SMS stating that the payment has failed and if the amount has been debited then it will be credited back to my account within 48 hours. I am writing this letter to request you kindly look into the matter as the amount has not yet been credited back to my savings account the details of which have been shared above.

Please feel free to contact me at 9898989898 for any further information on the matter.

Thanking you.


Sumit Agarwal

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