If the product quality that was order by you to the supplier has not been sent then in such a case, you must write a Letter to Notify Supplier of Quality Issue. This is a formal way of putting across the quality issues. This Complaint Letter to Supplier for Poor Quality is a simple letter which includes detail about the order as well the poor quality.
In this post, we bring to you a sample Letter to Manager for Poor Quality of the Product. You can use this letter for writing a customized letter to inform the supplier.
Format for Letter Notifying Supplier of Poor Quality
Date: May 20, 2022
Mr. Rob John
New Age Hardware
Dear Mr. Rob,
I am writing this letter to bring to your notice that we are facing issues with the recently purchased laptops from your company against the invoice no. 7894 dated April 10th, 2022. The laptops that have been sent have not been installed with Windows 10 and do not even include Microsoft Office. Moreover, the RAM that was ordered was 8GB and the laptops are fitted with 4GB RAM.
It looks like that the specifications that were mentioned while ordering has not been kept in mind. For your reference, I have included the copy of the order that was placed with your company along with the invoice copy that includes the specifications that have been sent to you.
I request you to kindly look into the matter and have the specifications corrected for the laptops so that our employees can resume their work.
I hope that you will address the issue at the earliest.